We deliver worldwide

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Delivery

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We deliver orders all over the world (except for the UK, Somalia, Libya, Afghanistan, Iraq and Ukraine) using the Russian Post postal service.

The track number of the package for tracking is available in your account.

 

Approximate deadlines for parcels:

Germany 15 days

Canada 15-20 days

China and Hong Kong - 10-15 days

USA 15-20 days

France 7-10 days J

apan 7-10 days

 

For three years of work, we have not had a single case of loss of departure due to the fault of the Russian Post.

 

Problems with the delivery of goods

Responsibility for the safety of goods on the way to the border of the Russian Federation is borne by the Russian Post; after crossing the border, responsibility for the cargo is borne by a foreign postal service. Khimkraft LLC is not responsible for the operation of foreign postal and transport services after the cargo crosses the Russian Federation border.

Upon receipt, you need to check the cargo for the absence of opening, the integrity of the package, the lack of ringing of broken dishes and full completeness. In all cases of battle or theft of items, it is necessary to draw up an act in the presence of a representative of the transport company to make a claim to them. If there is a shortage due to the fault of our warehouse, you need to send the photo manager and a description of the incomplete along with your data.